Smith Roofing and Exteriors LLC

Reviews

Best Roofing Contractor Reviews Fort Atkinson, WI

About a month ago we noticed a tiny trail of water inside one of our upstairs bedrooms. We contacted Smith Roofing (highly recommended by local community members) and had them come out to inspect what we anticipated was a leak starting near our chimney. Every step from initial call to completion was top notch. Deb was easy to get information from. Chris was professional and quick in his assessment. The crew was efficient, kept a clean work area and had it all wrapped up same day. We are beyond thrilled with this entire experience.
Response from the owner:Dear Mitchells, thank you for your wonderful feedback. We're pleased Deb, Chris, and our crew met your expectations. Your satisfaction is our priority
Dealing with Nicholas was a pleasure compared to the MANY other roofing companies I called for quotes and service. I had one company quote a price more than DOUBLE what was quoted by Smith Roofing. The crew Smith Roofing sent out to perform the roof replacement was completed within the day. I would definitely work with Smith Roofing again.
Response from the owner:It’s great to hear you had such a good experience with us from the quoting to our crew. We always want to ensure it’s a great experience for our customers.
Highly recommend! Nicholas was very professional and responsive when we needed some of our flashing and gutters repaired. We’ll definitely be using this team again in the future.
Response from the owner:Thank you, Pat! We're grateful for your recommendation and pleased Nicholas could assist you. Looking forward to serving you again at Smith Roofing an
We had our roof replaced in February. They did a great job! Everything was cleaned up before they left. Very friendly very nice people. I would definitely recommend.
Response from the owner:Thank you, Kristine! We're thrilled to hear you had a great experience with our team at Smith Roofing and Exteriors. We appreciate your recommendation!
recommends
Great experience with Smith Roofing and Exteriors. The team was professional, fast, and the quality of work was excellent. Highly recommended.⭐⭐⭐⭐⭐
We needed to replace the roof on our barn and contracted with Smith Roofing to replace the damaged T-Lock shingles with metal roofing. Matt was very personable and extremely responsive to messages. His entire crew came out and had our barn roof done in two days. Everyone was very professional. Our roof looks great! We can’t say enough good things about Smith Roofing. We will definitely contact them for any future roofing needs!
Response from the owner:Thank you, Lisa! We're thrilled to hear you're pleased with our team's professionalism and your new metal roof. We're here for any future roofing needs!
Nicholas provided great customer service!! His responses were prompt, all questions answered appropriately, and very professional!! My husband and I were purchasing a new home and the roof needed to be replaced before we closed, Nicholas was flexible with scheduling, and ensured the roof was completed prior to closing!! Him and his team did an exceptional job!! I’d recommend them to anyone in need of roofing and/or gutter services!!
Response from the owner:Thank you, Nicole! We're thrilled to hear about your exceptional experience. Nicholas and the team pride themselves on promptness and professionalism.
Helped us with review of our roof for our insurance company. They were quick to respond, extremely friendly and thorough, and very helpful with all of our questions. 100% recommend and we will be using this company for any future roofing needs for our house.
Response from the owner:Thank you, Stephanie! We're thrilled to have been helpful with your roof review. Looking forward to assisting with any future roofing needs at Smith Roofing and Exteriors.
Smith Roofing has done two roofs for me in the last 5 months. One on a house we sold and one on the house we purchased. Good communication and responsive. Got the new house roof done right before the new year. Pleased it was done before it was too cold and snowy.
Response from the owner:Thank you, Ryan! We're thrilled to have helped with both your roofs. Great to hear our communication and timing met your needs.
We had a leak in our roof, and tried to get things accomplished through our insurance company, and it was a mess. Finally, I reached out to Smith Roofing to come take a look at it, and he was so honest and up front about how it goes—it’s what I expect and love with a true well run business. They document everything, and it was just so refreshing to just work with someone who can get the job completed not only efficiently, but correctly. Felt very good in their hands. Will use them again for our boathouse.
Response from the owner:Thank you for taking the time to share such a thoughtful review. It’s great to hear keeping things straightforward, honest, and well documented shows through to our customers. Your trust in us is very appreciated and look forward to working with you on your boathouse when the time comes.
Matt went above and beyond for my project. Thank you Smith Roofing!
Response from the owner:Thanks, Grace! We're thrilled Matt exceeded your expectations on your project. We're here to go above and beyond for all your roofing needs!
Small roof job for Matt, his dad & crew, but wow huge improvement for me. Rubber roof & flashing over dated aluminum modular addition on the back of my historical house (1908) + Juliet balcony; added replacement glass skylights (old ones were plexiglass with plexi covers). Big improvement; so quiet when it rains & much better light. Also real gutter. Amazing improvement, thank you truly !!
Response from the owner:Thank you for sharing your positive experience with us! We're thrilled to hear about the huge improvement our work has made for you. If you ever need anything in the future, don't hesitate to reach out to us at (608) 473-3590.
I had a major leak in my salon roof, Razors Edge in Sharon WI, and Nicolas was quick to get there, remove the flat roof and replace with new wood and rubber. A few months later I had him back to do the gable side in metal with lots of new wood. There was an issue after he was done and he was quick to back and resolve it. So pleased with the quality and knowing that it will last for years to come! Look forward to using Smith Roofing for future projects
Response from the owner:Thank you for the fantastic feedback! It was a pleasure working on your commercial salon roof with the rubber flat roof and the standing seam steel section. I appreciate your recognition of our follow-through and quick response when an issue came up. Our quality and reliability are key to winning and keeping our customers trust, and we’re grateful you noticed. Look forward to helping with your next project!
Matt and his team replaced our roof before selling our house this fall. He came out to meet with us about our project and was able to work around some time constraints we had. Matt is very upfront and professional. His team also did a great job on the roof. Would definitely recommend them for any roof project!
Response from the owner:We really appreciate your glowing review and kind recommendation! It’s fantastic to know that Matt and the team worked well with your schedule and delivered a great roof. Your satisfaction truly means a lot to us. Looking forward to potentially helping you again in the future!
Matt and his team were amazingly efficient, polite, and above all helpful through every step of the process after the hail damage we had this past spring. Highly recommend to anybody needs exterior service done at all.
Response from the owner:We're incredibly grateful for your kind words and high recommendation! It's wonderful to know that our team was able to provide you with efficient and attentive service during your time of need. We truly appreciate your trust in us for your exterior needs. Hope to assist you again with any future needs!
We had a very good experience with Smith Roofing. They were very responsive and exceptionally helpful repairing storm damage to our house.
Response from the owner:Thank you so much for sharing your experience with us! We're delighted that our team could assist you quickly and effectively with the storm repairs. It's always our aim to provide helpful service and we're happy to know we could make a difference for your home. We hope to work with you again in the future!
Nicholas and his crew were amazing. Got our new roof in Burlington in Shiloh Hills. The roofers were very efficient and were done by noon on a Saturday. The job site was cleaned up and was in the same shape when they started. Hard working men that had our new Charcoal roof installed and looks so classic matching our newly painted front entry door and shutters.
Response from the owner:We're happy you're impressed with the work and crew. It's our goal to make sure we're completed with the install, cleaned up, and giving you back your home in the same day.
Matt and his crew did a fantastic job replacing our roof and gutters that were damaged by a hail storm. They will be the first business we call whenever we need exterior work done. Thanks Matt!
Response from the owner:We're truly grateful for your encouraging words! It's fantastic to hear you were pleased with Matt and the team's efforts on your roof and gutters. We look forward to assisting you again with any future projects. Enjoy your newly refreshed home!
Had amazing experience with our hail damage/insurance claim with Smith Roofing!! Would highly recommend!
Response from the owner:Thank you so much for sharing your experience! I know working with insurance can be stressful. I'm glad we could make the hail damage and insurance process smooth for you. Your recommendation means a lot to our team at Smith Roofing!
We were very pleased with the roofing job from Smith Roofing. It took awhile to schedule our roofing & skylight project, however, it was well worth the wait. They completed the tear-off and new shingles within 4 hours. Their cleanup effort was very thorough. I climbed up on the roof later to inspect and was impressed with their craftmanship and attention to detail. We would definitely recommend Smith Roofing to others.
Tom & Joan Lahy - Oregon WI
Response from the owner:Thank you so much for sharing your wonderful experience! We're absolutely delighted to know that you're happy with our work and found it worth the wait. Your recommendation means the world to us. If there's ever anything else we can do for you, just let us know!
Smith Roofing replaced my roof last week, and I couldn’t be happier with the entire experience. From start to finish, their pricing was fair and their communication excellent — they explained every step of the process clearly and kept me updated throughout.

When they removed the old roof, they discovered a rotted board underneath. Even though the contract stated that replacing any rotten boards would add extra cost, they went ahead and replaced it at no charge, which really showed their professionalism, integrity, and commitment to doing the job right. That level of honesty and care is rare and greatly appreciated.

They also replaced my gutters and downspouts, and the work was very neat, precise, and cleanly finished. On top of that, they were extremely considerate and accommodating — they even agreed to place the dumpster away from the main driveway area for my convenience, even though it meant extra work for them carrying the old shingles farther.

The crew worked efficiently, respected my property, and did a thorough cleanup once the job was done. Everything looks fantastic, and I’m extremely satisfied with both the workmanship and the customer service.

I highly recommend Smith Roofing to anyone looking for quality work, fair pricing, and a team that truly cares about their customers. They went above and beyond in every way!
Response from the owner:Wow, thank you for such a detailed and thoughtful review. We truly appreciate the trust you placed in Smith Roofing to handle your project, and it’s rewarding to know our commitment to honest, quality workmanship came through at every step of the process.
We live in Delavan WI. Nicholas came out twice to explain to me and my husband that our roof needed to be replaced sooner than later. After we gave him the deposit within 2 weeks we have our new roof. It looks great.
Response from the owner:I was happy to explain everything thoroughly and to adjust schedules to get it done quickly for you.
Smith Roofing recently completed our roof replacement. They were super-efficient, very professional, and detailed in their work. Materials were high quality; the work was organized and professionally installed. They worked around some light drizzle and did the roof in sections to avoid the potential of a heavier rain. Being extra save, they completed the work the following morning. Entire roof would have been replaced in one day.
Nicholas was on site the entire time to ensure a quality job.
The crew cleaned up the house and yard completely. I would not hesitate to hire them again or to refer them to friends or family.
Response from the owner:Thank you so much for your thoughtful review and trusting us with your home. It was a pleasure working with you and I’m happy you had a great experience our crew and the roof install.
Smith Roofing and Exteriors did an excellent job on our new garage roof. We are building ourselves but unable to do the roof. Did a great job and done very quickly
Response from the owner:Your wonderful feedback brightened our day! We're overjoyed to know that you were satisfied with the speed and quality of our work on your garage roof. Knowing we could help in your building journey is fantastic. Should you need any more assistance, we're just a call away!
Nick and his crew were so professional. They left my yard looking better than when they came! And the roof is impeccable. I hired this crew after another roofer really messed up the job and he was able to come and repair the problem of another company...and did so without making the process painful!
Response from the owner:It’s great we could make the process so smooth for you and I’m happy everything is looking impeccable.
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