Smith Roofing and Exteriors LLC

Reviews

Best Roofing Contractor Reviews Fort Atkinson, WI

Nicholas and the Smith Roofing team did a wonderful job on our roof. My wife and I were very happy with the end result. The price was competitive, the quality was great. The cleanup afterwards was remarkable. It was like they weren’t even there. They were able to tackle the roof in one whole day. Nicholas and team answered any questions we had and also had some good photos to show us progress. We plan to use them for other projects in the future. -Mike
Response from the owner:Thank you so much for the wonderful review and for trusting Smith Roofing with your home. We’re thrilled to hear you and your wife are happy with the finished roof. Our crew takes a lot of pride in delivering quality work efficiently while leaving the property super clean when the job is complete. Looking forward to working with you on the next projects.
I would recommend them 100%. Everyone involved—from the owner, Nikolas, to the project manager, Shane, and the entire crew—was professional, knowledgeable, friendly, and easy to work with. What truly impressed us was the size and expertise of their team. With more than 20 highly skilled workers, they were able to complete both our house and our next-door neighbor's house in a single day. It was amazing to watch and far exceeded our expectations!
Response from the owner:Thank you for the great feedback and your 100% recommendation, it is greatly appreciated. We’re glad the process exceeded your expectations and everyone from Shane and myself to the crew made a positive impression. Our team is very experienced and take pride in being organized and efficient, completing 2 roofs a day.
We had a great experience with Smith Roofing. Nick provided a thorough and detailed review of our roof along with solid recommendations for replacement. He brought samples and talked through the entire process. Everything was done so professionally - the communication, the replacement and the clean up. Highly recommend!
Response from the owner:Thank you so much for the wonderful review. We believe educating homeowners and providing clear recommendations is an important part of every project. We take pride in delivering a professional experience from start to finish and it’s great to hear everything from our communication, installation, and cleanup all exceeded your expectations.
I recently had my garage and house roofed. The house needed to be redecked. The crews did an excellent job with inclement weather coming. As they were nearing completion the weather changed drastically with high winds, lighting and pouring rain. The crews did not skip a beat and continued to complete the job. The owner Nicholas and son Shane were also up on the roof assisting to complete the job and showed real leadership to their employees working side by side with them during the downpouring rain, lighting and high winds. Thank you to Nicholas,Shane and crews for the excellent job you did for us! We highly recommend them for your roofing needs!
Response from the owner:Thank you for the wonderful review and for recognizing the hard work of our entire team. Roofing projects don't always go according to plan when Mother Nature gets involved, but myself and our crew are committed to getting the job done and making sure your house and garage were taken care of. As a family-owned business, we believe in working alongside our team and doing whatever it takes to take care of our customers. Hearing our dedication and teamwork stand out means a lot to us. We sincerely appreciate your trust, your recommendation, and the opportunity to work on your home.
Excellent service. Great communication! Overall very happy with my roof, skylight and removal of chimney.
Response from the owner:We try to go above and beyond for our customers and I’m happy that came through in our service, communication, and the roof installation.
Matt responded to our questions in real time. He stayed within the estimate. He coordinated well with us and his team. We will be using his services for our siding. Really appreciated that he was down to earth and not a "salesman" like the first roofing company we received an estimate from. Update 5 years later, no leaks in the basement anymore. Looks great. I needed proof of roof replacement for home insurance and they were so helpful. I couldn't find my receipt but they provided verbal proof they did they work.
Response from the owner:We're absolutely thrilled to hear about your positive experience with us, Cora. Thank you for choosing Smith Roofing and Exteriors. Looking forward to working with you on your siding project.
Office got back to me right away to gather more information and get me set up with an estimator that ended up being Chris. Chris was awesome, excellent customer service and I got an estimate on the spot for gutter replacement for a damaged gutter. He went above and beyond and did a temporary fix for a small part of the fascia to prevent bigger problems until the work could get done! I signed the estimate on the spot because of how Smith Roofing have handled everything from start to finish. Highly recommend.
Response from the owner:Dear Gina, thank you for your kind words. We're pleased Chris provided exceptional service and that you found our process seamless. Your recommendation means a lot to us.
We needed a full metal roof replacement and new insulation on our 30' x 50' shed. The team was worked very fast and the job looks great. A representative from the metal roof manufacturer was even on-site.
Response from the owner:William, thank you for your glowing review. We're pleased to hear that our team efficiently completed the metal roof replacement and insulation for your shed. Having the manufacturer's representative on-site ensured everything met the highest standards. We appreciate your trust in Smith Roofing and Exteriors.
Smith roofing Exteriors does awesome work! Thank you for getting my roofs replaced on time and a fair price!
Response from the owner:Thank you for your kind words, Bart. We're pleased to hear that you appreciated the quality and timeliness of our work. We value your business and trust.
Smith roofing did an amazing job! We have a small ruled roof over part of our home and they were able to replace it with a full sheet of rubber roofing. This gives me huge piece of mind, knowing that there's no seams and that we should not have any leaks in the future. They did an amazing job, very quick and the cleanup was excellent. Would highly recommend
Response from the owner:Dear Becky, thank you for your kind words. We are pleased to hear that our rubber roofing solution has provided you with peace of mind. Your recommendation means a lot to us. Should you need any further assistance, please feel free to reach out.
Nicholas and his team were awesome! I highly recommend. Our new roof looks great. His team was efficient and got the job done quickly. Nicholas stuck around when insurance was giving me hard time and he was really great to work with. He came to Beloit several times while I was fighting with insurance to make sure we weren’t getting taken advantage of.
Response from the owner:I’m so happy. Your roof looks fantastic. We finally got everything approved despite insurance trying their hardest to stand in the way.
The roofing crew did a wonderful job. They prepped around the house with tarps. After the job was finished they went over the area around the house with magnets to pick up any wayward nails. I am very pleased with the entire experience and the beautiful new roof.
Response from the owner:Hello Sue, thank you for your thoughtful review. We’re pleased to hear that our team ensured thorough preparation and cleanup. Enjoy your beautiful new roof!
Called scheduled an appointment with Nicholas. From the very beginning he was professional and upfront about all cost. He also was very knowledgeable about all aspects of roofing. After talking me through everything and going over all options. We decided he was our guy and he was recommended to us by family and friends. I could definitely see why and was really glad they came out to me in Racine very close to Lake Michigan. His guys showed up on time did a complete tear off and redid my whole roof in about 4hrs. When his crew shows up these guys are ready to go and this a big crew. All of them were super nice and very respectful of my property. Would highly recommended them for any future work.
Response from the owner:Thank you for the amazing review and for trusting us with your home/roof. Hearing about your experience from start to finish being so great is very important and how we try to treat all of our customers. Our crew’s professionalism, speed, and respect for your home means everything.
Great service. One day and done. Great clean up.
Response from the owner:Thank you for the great review. It's great to hear being in and out in 1 day and our clean up was good for you and your home.
From day one... Working with Matt and the rest of the crews involved to repair an outbuilding that suffered severe storm damage went flawlessly Outstanding operation and crew members. Responsiveness, knowledge, communication, promptness, quality, efficiency, was outstanding, top-notch company that will be around for a very long time. Great companies do not disappear, they expand. Will do business with Smith Roofing and Exteriors in the future. Thank you
Response from the owner:J E, thank you for your generous feedback. We are pleased to hear that Matt and the team met your expectations. We look forward to serving you again.
Satisfied with the overall process. Would work with them again
Response from the owner:Cody, thank you for your positive feedback. We are pleased to hear you were satisfied with our process. We look forward to working with you again in the future.
Great team, Very Professional, Definitely get a quote from them.
Smith Roofing put on a new roof for my house and garage. I was very impressed with the services that Smith Roofing provided. The entire crew worked hard and the roof was completed in 3 1/2 hours! I highly recommend this company. They were very pleasant to work with.
Response from the owner:Thank you for your kind words, Tina. We're pleased to hear you were impressed with our team's efficiency and professionalism. Your recommendation means a lot to us.
I live in Elkhorn and needed soffit and facia done on my rental property. For the first time I really looked at our local paper the Smith roofing add cought my eye. I called and was talking to a very friendly professional gentleman. He was prompt on meeting me for an estimate, I was so taken by his kindness I didn't even call any body else. The work was excellent and fairly priced. I would highly recommend Smith roofing.
Response from the owner:Thank you great review and for trusting us with your rental property. It’s great to hear our professionalism was well received and our pricing was fair and work was high-quality.
They moved around their schedule to put us priority because we had an insurance issue They were very Professional and got the job done in a timely manner we would definitely recommend them.
Response from the owner:Thank you for the thoughtful review. I’m glad it worked to rearrange schedules as I know how tough it can be dealing with insurance. It’s great to know our hard work and professionalism is well received.
Very professional crew and owner very happy with everything
Response from the owner:We work very hard to be professional and make sure our customers are well taken care of. I’m happy to hear this was your experience with us.
Logan Frost did a great job on the repair work and was very helpful.
Response from the owner:Thank you for your review, Matt. We're pleased to hear that Logan Frost provided excellent repair work and assistance. Your feedback is greatly appreciated.
Our new roof had started to leak after a major rain & wind storm. Service repair men from Smith Roofing promptly came out and made the nessary repairs. They should photos of the repairs they made. We were very impressed with their thoroughness & professionalism. We would highly recommend Smith Roofing to anyone looking for new roofing work.
We were very pleased with the roofing job from Smith Roofing. It took awhile to schedule our roofing & skylight project, however, it was well worth the wait. They completed the tear-off and new shingles within 4 hours. Their cleanup effort was very thorough. I climbed up on the roof later to inspect and was impressed with their craftmanship and attention to detail. We would definitely recommend Smith Roofing to others. Tom & Joan Lahy - Oregon WI
Response from the owner:Thank you so much for sharing your wonderful experience! We're absolutely delighted to know that you're happy with our work and found it worth the wait. Your recommendation means the world to us. If there's ever anything else we can do for you, just let us know!
Excellent experience having gutter guards installed very professional crew highly Recommended
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